1. Who We Are

Our website address is: https://www.meditourfacilitators.com
MediTour Facilitators specializes in connecting individuals with world-class healthcare and travel services, ensuring a seamless and secure experience tailored to your unique medical and travel needs.

2. Information We Collect

To provide and enhance our services, we collect the following types of information:

Personal Identifiable Information (PII)

• Full name, contact details (email, phone number), home and mailing address

• Passport details and government-issued identification for travel arrangements

Health Information

• Medical history, current health conditions, treatment preferences, and health records (collected only with your explicit consent)

Travel Information

• Visa details, flight itineraries, accommodation preferences, and transportation arrangements

Payment Information

• Billing address, credit/debit card information, and other payment details (processed securely through encrypted channels)

Technical Data

• IP address, browser type/version, device information, time zone settings, operating system, and browsing behavior, collected via cookies and analytics tools

Comments

• When visitors leave comments, we collect data from the comment form, IP address, and browser user agent string to prevent spam.

Optional Data

• Voluntary survey responses, feedback forms, and newsletter subscription preferences.

3. Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors can download and extract any location data from images shared on the site.

4. Cookies

We use cookies to enhance your browsing experience and improve site functionality:

• Comments Cookies: Save your name, email, and website for convenience, lasting one year.

• Login Cookies: Determine if your browser accepts cookies. Login cookies last for two days or two weeks if “Remember Me” is selected. Screen option cookies last one year.

• Article Cookies: Track post ID when editing or publishing articles. Expires after one day.

You can manage your cookie preferences via your browser settings.

5. Embedded Content from Other Websites

Articles may include embedded content (videos, images, articles). These external sites may collect data about you, use cookies, and track your interaction if you are logged into their website.

6. How We Use Your Information

We use your data to:

• Coordinate medical services and appointments with healthcare providers.

• Arrange travel, accommodations, and other concierge services.

• Process secure payments and manage financial transactions.

• Improve user experience and website functionality.

• Comply with legal obligations and ensure safety protocols.

We do not sell or rent your personal information to third parties.

7. Who We Share Your Data With

Your data is only shared with trusted third parties when necessary:

• Medical Service Providers: For treatment coordination and medical appointments.

• Travel Partners: For flight bookings, accommodations, and transportation.

• Payment Processors: For secure financial transactions.

• Spam Detection Services: To monitor and filter comments.

• Legal and Regulatory Bodies: As required by law to comply with legal obligations.

8. Data Retention

• Comments and related metadata are retained indefinitely to recognize and approve future comments automatically.

• Registered user profiles retain personal data, which users can view, edit, or delete at any time (except for usernames).

• Payment and transaction data are stored securely for legal and tax compliance.

9. Your Rights Over Your Data

You have the right to:

• Request an exported copy of the personal data we hold about you.

• Request corrections to inaccurate or incomplete data.

• Request the deletion of your personal data, excluding information retained for legal or security purposes.

• Withdraw consent for processing your personal data at any time.

To exercise your rights, contact us at info@meditourfacilitators.com.

10. Where Your Data Is Sent

Visitor comments and data may be screened through automated spam detection services. International data transfers are conducted securely and in compliance with applicable laws.

11. Data Security

We employ advanced security measures to protect your personal information:

• Secure encryption protocols for data storage and transmission.

• Regular security audits and system monitoring.

• Restricted access to personal data for authorized personnel only.

We are fully HIPAA compliant, ensuring the highest standards for the protection and confidentiality of your sensitive health information. Our data handling practices follow all Health Insurance Portability and Accountability Act (HIPAA) regulations to safeguard your medical data.

While we strive to protect your data, no system is entirely secure. We encourage users to exercise caution when sharing personal information online

12. International Data Transfers

As a global service provider, your data may be transferred and stored in countries outside your home country. We comply with international data protection regulations and implement safeguards to ensure secure transfers.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any external sites you visit.

14. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements or service practices. All updates will be posted on this page, and significant changes will be communicated via email or website notifications.

15. Disclaimers

• Medical Disclaimer: MediTour Facilitators is not a healthcare provider and does not offer medical advice. All medical services are provided by licensed healthcare providers. Always consult with a qualified healthcare professional before making medical decisions.

• Travel Risks: We are not responsible for any travel disruptions, including delays, cancellations, or changes in visa or travel requirements.

• Third-Party Services: We do not control the operations of third-party service providers. Any agreements between you and third-party providers are solely between you and the provider.

• Limitation of Liability: MediTour Facilitators is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

Last updated: January, 2025

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16. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@meditourfacilitators.com
• Phone: +1 (312) 702-1106
• Mailing Address: 113 McHenry Road Ste 317, Buffalo Grove, IL 60089